Folksonomies and social tagging

Part of Wikinomics is the change of consumers into prosumers. They contribute to the production processes of service providers. It seems that policy, government, etc. is a good application area to integrate closely with citizens and companies with respect to future developments and service delivery. However, this leads to a great many questions at this time, e.g. which tools to apply, how to change your interaction with citizens and companies, etc. In this particular case, we just forget about organizational changes and functional profiles of civil servants. We do not yet know what the effects will be, we just have to get things started.